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FAQs

  • What if the date of my availability changes?
  • Why is my Sea Service history missing or incorrect?
  • How do I check the status of my uploaded documents from the mobile app?
  • Can I upload PDF documents?
  • Why can’t I set my availability date from the mobile app?
  • Why am I getting an error prompt - "Failed to write physical document to server with exception message:"
  • I’ve already uploaded my documents but there is another open task asking me to upload the same document again. Why?
  • My next of kin (NOK) details are incorrect on my V. Crew Connect app?
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©2024 Vouvray Acquisition Limited, its subsidiaries and affiliates trading as 'V.Group'.. All rights reserved. Company Registration No. 07705030.
Registered Address: 1st Floor, 63 Queen Victoria Street, London, United Kingdom , EC4N 4UA.

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